Earl Brunner on thu 8 jan 04
You CAN disagree, but that IS general policy, I didn't
say it was "right".
The buyer didn't buy direct from CI, they bought from
a local distributor, you take it back, and work
through the local distributor and let THEM deal with
the shipping problems. When you don't go through
channels, then you sometimes pay. (the buyer I believe
went back through the distributor and did not have to
pay shipping) I DON'T MAKE THE RULES.
--- Susan Setley wrote:
> In a message dated 1/7/04 6:51:54 PM,
> brunv53@YAHOO.COM writes:
>
> "As far as the shipping thing goes, don't fault
> Creative Industries for something that first of all
> didn't happen and second of all is pretty much
> standard policy for most companies."
>
> I ABSOLUTELY DISAGREE with that. If a customer buys
> something defective, it
> should not cost the customer a single penny to get
> things rectified.
>
>
=====
Earl Brunner
e-mail: brunv53@yahoo.com
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