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online sale: this sleuth prevails

updated thu 18 dec 03


Eleanora Eden on wed 17 dec 03

Hi all,

Just glancing at the "online sales" thread and thought to add this tale:

Recently I got a sale on my website of something I was delighted to
actually have, and, lo and behold, the credit card # given had one too many
digits. What to do, what to do!!!!!

Well, I called and emailed and no dice. Cogitated a coupla days. So then
I got out the order sheet and made a call to my merchant server. I pled
conscientious xmas elf and she said give me the first 11 digits that will
give me the bank of origin. So she gave me that name and # and I called
them. She listened to my tale, took the name and address, and when that
checked out she asked me to read me the card #. She stopped me near the
end and told me that digit was extra, then confirmed the whole #.

Sale out the door. All that spinach paid off!!!


Eleanora Eden 802 869-2003
Paradise Hill Road
Bellows Falls, VT 05101