search  current discussion  categories  kilns & firing - bricks 

baileys - praise, not brickbats

updated fri 16 may 03

 

Carol Tripp on thu 15 may 03


Hi all,
I recently wrote to Bailey Pottery Supply to lodge two complaints; one about
my Bailey wheel and the other about the wheel head extension purchased at
the same time I bought the wheel, four years ago.
I sent the complaints via email and gave full vent to my annoyance - very
huffy puffy was I. Neal, at Bailey's, pointed out a possible solution to
the wheel problem. He was right and I ate my humble pie. What a good wheel.
As for the wheel head extension, well he fixed that problem by sending me a
whole new one, Fed Ex, to Dubai! Wow. Now, that is standing behind your
products.
No, I don't have any connections with Bailey's. I just thought I would write
something positive about a supplier instead of the usual groans.
Best regards,
Carol
Dubai, UAE
Summer is here - it takes only a few hours to dry a pot outside in the sun.
Too hot. But the flame trees are in bloom - masses of deep orange-red
flowers both on the trees and carpeting the ground underneath.

_________________________________________________________________
MSN 8 helps eliminate e-mail viruses. Get 2 months FREE*.
http://join.msn.com/?page=features/virus