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problems with ci wheel/where are you?

updated sat 19 oct 02

 

Lily Krakowski on thu 17 oct 02


I am very disappointed in the man who could not listen to you when you
complained about the product. Especially as I think it was you told us the
wheel was new.

However if it IS a belt or a bearing a decent car mechanic--maybe your 14
year old nephew--should be able to figure it out. There just about is
nothing about a wheel that is totally and only wheel related. Many other
things, things in real life, have motors and belts and bearings. A man who
fixed electronic stuff fixed the electronic gismo on my Brent many years
ago. He had never seen a wheel before but knew all about electronic
whatevers.



Lisa-Marie Serafin writes:

> I just got a call back from CI and found they were somewhat helpful. I was
> told how to adjust my foot pedal and tighten the belt on the motor, but the
> gentleman to whom I spoke talked very fast and became impatient with me when
> I asked him to repeat things. I asked him another question about the
> wobbliness of the wheel and he said it could be the wheel bearings, but
> offered nothing else on the subject, abruptly told me he had to "let me go"
> and so I thanked him and hung up.
> He mentioned that CI usually gets people to pull their motors out of their
> wheels and send them back to CI for testing, but since I'm in another
> country, it wasn't possible.
> I will try the adjustments he suggested and let you know how it all turned
> out.
> Lisa-Marie
>
> ----- Original Message -----
> From: "Sandy Cryer"
> To:
> Sent: Wednesday, October 16, 2002 10:17 AM
> Subject: Re: Problems with CI wheel
>
>
>> Hi Lisa,
>> I bought a CI wheel years ago (love it). When I put pressure on the clay
> the
>> speed increased. Called the Co. I bought it from and left a message.
> Being
>> interested in mechanical stuff I couldn't wait for the return call, so I
>> flipped it over and was checking it out when the return call came....there
> is
>> a "regulator" of some sort, it was like a screw as I recall, that just
> needs
>> to be adjusted....very simple. Probably in your instructions if you still
>> have them, call CI they can propably fix it over the phone. Good Luck,
> Sandy
>>
>>
> ____________________________________________________________________________
> __
>> Send postings to clayart@lsv.ceramics.org
>>
>> You may look at the archives for the list or change your subscription
>> settings from http://www.ceramics.org/clayart/
>>
>> Moderator of the list is Mel Jacobson who may be reached at
> melpots@pclink.com.
>
> ______________________________________________________________________________
> Send postings to clayart@lsv.ceramics.org
>
> You may look at the archives for the list or change your subscription
> settings from http://www.ceramics.org/clayart/
>
> Moderator of the list is Mel Jacobson who may be reached at melpots@pclink.com.



Lili Krakowski
P.O. Box #1
Constableville, N.Y.
(315) 942-5916/ 397-2389

Be of good courage....

Lisa-Marie Serafin on fri 18 oct 02


Hi Lily,
Yes I was disappointed too, but as I said, I'll try the adjustments and see
what happens. My partner is very good with mechanics and is a problem
solver by nature, so we'll muddle thru.
In your subject line you write "where are you." Were you referring to my
geographical location? I'm in Quebec, Canada, just across the river from
Ottawa, Ontario in a small municipality called Mayo, settled in the 1800's
by some folks from Mayo, Ireland.

Lisa-Marie Serafin
Maker of Fine Functional Pottery
Lac la Blanche, PQ


----- Original Message -----
From: "Lily Krakowski"
To:
Sent: Thursday, October 17, 2002 5:53 PM
Subject: Re: Problems with CI wheel/where are you?


> I am very disappointed in the man who could not listen to you when you
> complained about the product. Especially as I think it was you told us
the
> wheel was new.
>
> However if it IS a belt or a bearing a decent car mechanic--maybe your 14
> year old nephew--should be able to figure it out. There just about is
> nothing about a wheel that is totally and only wheel related. Many other
> things, things in real life, have motors and belts and bearings. A man
who
> fixed electronic stuff fixed the electronic gismo on my Brent many years
> ago. He had never seen a wheel before but knew all about electronic
> whatevers.
>
>
>
> Lisa-Marie Serafin writes:
>
> > I just got a call back from CI and found they were somewhat helpful. I
was
> > told how to adjust my foot pedal and tighten the belt on the motor, but
the
> > gentleman to whom I spoke talked very fast and became impatient with me
when
> > I asked him to repeat things. I asked him another question about the
> > wobbliness of the wheel and he said it could be the wheel bearings, but
> > offered nothing else on the subject, abruptly told me he had to "let me
go"
> > and so I thanked him and hung up.
> > He mentioned that CI usually gets people to pull their motors out of
their
> > wheels and send them back to CI for testing, but since I'm in another
> > country, it wasn't possible.
> > I will try the adjustments he suggested and let you know how it all
turned
> > out.
> > Lisa-Marie
> >
> > ----- Original Message -----
> > From: "Sandy Cryer"
> > To:
> > Sent: Wednesday, October 16, 2002 10:17 AM
> > Subject: Re: Problems with CI wheel
> >
> >
> >> Hi Lisa,
> >> I bought a CI wheel years ago (love it). When I put pressure on the
clay
> > the
> >> speed increased. Called the Co. I bought it from and left a message.
> > Being
> >> interested in mechanical stuff I couldn't wait for the return call, so
I
> >> flipped it over and was checking it out when the return call
came....there
> > is
> >> a "regulator" of some sort, it was like a screw as I recall, that just
> > needs
> >> to be adjusted....very simple. Probably in your instructions if you
still
> >> have them, call CI they can propably fix it over the phone. Good Luck,
> > Sandy
> >>
> >>
> >
____________________________________________________________________________
> > __
> >> Send postings to clayart@lsv.ceramics.org
> >>
> >> You may look at the archives for the list or change your subscription
> >> settings from http://www.ceramics.org/clayart/
> >>
> >> Moderator of the list is Mel Jacobson who may be reached at
> > melpots@pclink.com.
> >
> >
____________________________________________________________________________
__
> > Send postings to clayart@lsv.ceramics.org
> >
> > You may look at the archives for the list or change your subscription
> > settings from http://www.ceramics.org/clayart/
> >
> > Moderator of the list is Mel Jacobson who may be reached at
melpots@pclink.com.
>
>
>
> Lili Krakowski
> P.O. Box #1
> Constableville, N.Y.
> (315) 942-5916/ 397-2389
>
> Be of good courage....
>
>
____________________________________________________________________________
__
> Send postings to clayart@lsv.ceramics.org
>
> You may look at the archives for the list or change your subscription
> settings from http://www.ceramics.org/clayart/
>
> Moderator of the list is Mel Jacobson who may be reached at
melpots@pclink.com.
>