Steve Dalton on wed 29 aug 01
I've been burned...badly. When I first took the commission, I had only been
making pots full time for about a year. A local small business owner
ordered 300 planters. Since he 'was' a friend of mine I figured why bother
taking a down payment, stupid thought on my part. I made up the 300 and
took them to his shop for him to buy. He refused to pay me the wholesale
price...the average wholesale price per pot was about $8.00. He only wanted
to pay me half of what we agreed upon. His reasoning...He could get cheaper
pots at a cheaper price from an importer.
Here is how I handle comissions now...a 50% non-refundable downpayment
before I even begin. If a customer wants a special glaze or a different
color(than normal stock), 100% deposit with a $200.00 minimum order. Hard?
Yes, but I don't like wasting my time with customers who want to waste mine.
I was lucky enough to sell all of the 300 planters for the retail price I
had asked in several local sales.
Another catagory to be added to who not to take comissions from...friends.
Returns...luckily...knock on wood, I've never had one. How would I handle
it, I guess the personality of the customer. I've made exchanges...price
for price, but I've never taken money out of my pocket to give it back.
Clear Creek Pottery