Darlene Beverlin on wed 26 jul 00
I was just told today that UPS is refusing to insure any pottery parcel. =
And indeed that they have instructions not to pick up any ceramics or =
breakables from one time pickups. Has any one else have a problem as =
well? I was told that they opened up one of my parcels to check the =
packing and they felt that the packing was done very well and still will =
not insure the parcels.=20
Please give me some feed back. =20
KMOBRI@AOL.COM on thu 27 jul 00
Darlene, I ship porcelain bathroom sinks on UPS everyday. They are foam
packed, and we have very little breakage, but on the two occasions sinks
broke about 3 years ago and they paid us within 10 days. Their policy may
have changed but I have had very good luck with them and I write ceramic on
every lable. They haven't said a thing to me.
I have friends in the local UPS store if you want me to ask them their policy
I can get a straight answer. Let me know off list or call 805 549 9365.
O'Brien Porcelain Co.
Frank Gaydos on thu 27 jul 00
Subject: Re: UPS and Insurance
It seems we go through this UPS scare once or twice a year. I believe it is
at the discretion of the
manager at your particular UPS location. It could be they have a high
breakage rate at that
location and they need to get costs under control so they get a bee in their
bonnet. I had a shipper outright refuse to ship my box of platters one time
and the next six times it was' hey buddy, how ya doing?' No problem. Go
Frank in beautiful Philadelphia where all heck is about to break loose with
20,000 protesters coming to town and no rooms to rent. Oops!
This should be interesting.
Davesglaze@AOL.COM on thu 27 jul 00
Gave up on ups awhile back, now ship US postal service and am supper happy
with the mail, always double box with lots of foam peanuts and send insured
have had great luck with stuff getting there in one piece [UPS liked to
deliver pieces] Dave
Oooladies@AOL.COM on thu 27 jul 00
hmmm, I always ship my work UPS... and they charge me for the insurance i ask
for, never stating anything about a problem. I always double box my work,
about 3 inches of bubble wrap around each piece, in a box of styrofoam
peanuts, and then in another box with peanuts. The UPS doesn't open my boxes
anymore as i consistantly pack well, I am on a no need to open list. I
haven't ever had anything break so i don't know what would happen if i filed
a claim, but it seems to me if they let you insure it they would be obligated
to pay the claim....
sculpture in clay & mixed media
lucien m koonce on thu 27 jul 00
Were you told this by a UPS representative? I ship out ceramics,
insured, as a one time pick up, and have never been refused. As a matter of
fact, I just had them pick up a piece this past Monday, being shipped to
Georgia. They do always ask me if I am familiar with the guidelines for
I did a lecture, '83 NCECA, on the packing and shipping of ceramics.
During my research, I obtained, from UPS, a book entitled, "Packaging for
the Small Parcel Enviroment". Perhaps it is still available.
Click on http://lmkoonce.home.mindspring.com and visit my on-line gallery.
L M Koonce / Robbins, NC, USA
From: Darlene Beverlin
Date: Thursday, July 27, 2000 7:49 AM
Subject: UPS and Insurance
I was just told today that UPS is refusing to insure any pottery parcel.
And indeed that they have instructions not to pick up any ceramics or
breakables from one time pickups. Has any one else have a problem as well?
I was told that they opened up one of my parcels to check the packing and
they felt that the packing was done very well and still will not insure the
Please give me some feed back.
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Anita Rickenberg on thu 27 jul 00
Our local UPS depot will not even accept any shipment that's dropped off
unless they inspect the packing. All packages must be taken in unsealed,
they inspect, then seal. They do insure after this precedure, though.
amy parker on mon 31 jul 00
While I was in Spruce Pine, NC this past weekend, I spoke with glass artist
Gary Beecham about shipping. He said that for years, he used UPS for all of
his shipments. They never gave him a hard time about shipping glass
sculptures, which one would think (the word GLASS) would be more delicate
than ceramic items. Gary had a custom shipping crate for each piece. He says
he has switched to FEDEX because UPS kept tearing up his expensive crates -
they would arrive with the 2x4 frame splintered, gaping holes in the plywood
exteriors. So far, he did not have any damage to his sculptures, just the
crates! He would have to ship a new crate to a gallery to get his work
returned, and those were not arriving intact half the time.
He also commented that it was cheaper to have FEDEX ship to Hawaii than UPS
- perhaps because the trucks have a hard time getting there? Plus he says
the cost of the crates was more than the difference in the rates he was
charged, so he ended up saving in the long run.
amy parker Lithonia, GA